That is a fascinating look at the Haier company. It’s Chinese. I thought it was German. (As it turns out, its name is inspired by German.)
Reaching the top has been Zhang’s goal since the famous day in 1984, when having just taken over the state-owned Qingdao Refrigerator Co., he cursed the terrible workmanship, lined up 76 faulty refrigerators and gave each of his 800 workers a sledgehammer to demolish the fridges on the spot.
I wonder what the workers thought of that?
Did they feel their work was wasted? Or did they always want to do better but didn’t know how? I also wonder if there might have been one worker there who felt liberated, finally seeing the shoddiness and excuses for shoddiness put to death.