Louis left this Comment:
Bought this tablet from pandawill.com. It came to me yesterday 24 May. And this is first time I encounter such issue. Half of the screen is dead when opening the box and turning the tablet on. I think I will request Dead on Arrival case for returning the tablet.
That is painful to look at! What a disappointment.
Here’s his video:
I hope he’ll be able to get a replacement.
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Mike Cane’s xBlog 
Thanks Mike!
I just want to add that touch function still works on the black side, even I don’t see nothing. Awkward! And it is not software issue, because the black area appears in startup screen (5 logo) and bootloader screen as well.
Other Chinese tablets have had that half-screen-dead thing happen too. I thought QC had gotten rid of it.
Okay then. Pandawill customer service doesn’t work today so hopefully they will respond early next week. I may update the status if you don’t mind.
Yes, keep us posted. Thanks.
supplier not fit for purpose
manufacturer faulty goods
got an X2 and love it
upgrade to the mini 4 or pipo p1 any thoughts?
Wow pandawill responds so quickly. I have to send the item back to them via registered mail and they will compensate for me later. After they receives and checks the item, they may resend me a new one via registered mail (again). Just one thing, registered mail may take months so who knows?
Anyway thanks Mike for your post.
Good luck!
Wow what a bummer. Hope you will get a replacement soon!
thanks mate!
Hi Mike
I sent the tablet back to pandawill and they received it since 19th June. I just got an email from them today saying they will send me a new one this week. That is great, and i hope no issue with the new one.