Miserable Encounters With The Dell Venue 8 7000/7840

In Manhattan, Best Buy store rankings mirror their street placement. The one on lower Broadway is the worst. The one at Union Square is a little better. The one at 23rd Street even better.

So it was no surprise today that the lower Broadway store didn’t have the Dell Venue 8 7000/7840.

And when I got to the Union Square store, I encountered …


Yeah. The damn thing wasn’t even plugged in and had insufficient charge. Worse, someone had bent the damn microUSB plug so it was hinky in recharging it!

But wait! It got even worse!


Yeah, it’s thin …


… but feels like holding a thin brick! Its competitor, the Samsung Galaxy Tab S 8.4, feels nearly weightless. But the Samsung is made of questionable plastic, while the Dell feels as if you could crack someone’s skull with it.

And here is where it got worse:



Some dipshit went and protected it with a PIN!! I couldn’t get past that entry screen.

Not owning any tablet, I dredged my mind to see about factory reset to get rid of it. Playing with Power and some combination of the Volume button resulted in this:


I chose Recovery …


… but it didn’t work:


Look up. See how the microUSB plug is all bent?

Then, at the 23rd Street store:



A working and charged unit! With no password protection!

And look …


… the microSD card slot. It looks like you need one of those damn SIM slot pin-thingies to open it. Ugh.

And that’s where I’ll leave it for now.

Coming up later is my Google Books PDF test post about it, with three videos and my verdict of the tablet.

Previously here:

Dell Venue 8 7000/7840 Can Be Rooted, Get Android 5.0
Dell Venue 8 7000/7840 AnTuTu Score
First Review: Dell Venue 8 7000/7840
Dell Venue 8 7000/7840 Released
Dell Venue 8 7000/7840: Best Buy, First User Report
Dell Venue 8 7000 Delayed
Video: Dell Venue 8 7000 Vs. Nexus 9

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